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Caitlyn Minimalist logo

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Shipping and Order

Processing times, Order Updates and Info, Gifting Info, Shipping Info

Processing and Shipping Times

All our pieces are hand crafted with care and well worth the wait, with current processing times found below:. *Our production time for custom made to order pieces is subject to change during peak seasons. Once your order is processed and shipped, es

Track Your Order & Estimated Delivery

Our team does their best to process your order within the estimated processing times. Once your order ships out, you'll receive a shipping confirmation email which will contain a tracking link to your shipment. You may review our Processing and Shipp

Change Address or Upgrade Shipping

We understand that your purchase is special and you might want it to arrive sooner, or circumstances may require a change in the delivery address. Here's what you can do and some considerations to account for:. If you wish to upgrade your shipping me

Change Personalization or Cancel Order

We understand that sometimes you might need to make changes to your order after placing it. Here's what you need to know:. To change personalization details (like engravings, size, color, etc.) or to cancel your order, please contact us with your req

How can I open an inquiry for my order?

If you have any questions or concerns about your Caitlyn Minimalist order, whether it be a tracking update or an issue with your received jewelry, opening an inquiry via your Confirmation Email or your Caitlyn Minimalist Account are the recommended m

I can't find my confirmation e-mail

We understand that receiving a confirmation email after making a purchase is an essential step in your shopping experience and provides important details about your order. If you can't find your confirmation email from Caitlyn Minimalist from our add

I didn't receive some or all of my order

Receiving your order in full and on time is our top priority. However, sometimes you might find that you have received only part of your order or none at all. Here’s what you need to know in these situations:. Ready to Ship vs. Made to Order: Some it